We are based in the State of Qatar and our Services are provided to you by us. If you are a resident of the European Economic Area (“EEA”), the Company is the controller of your personal information for the purposes of EEA data protection law.
What is personal information?
We collect information about you in a range of forms, including any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address, telephone number, user name, password, demographic information and billing and payment information.
Why we need your personal information.
How we use your personal information.
We may use your personal information as follows:
to operate, maintain, and improve our Services and develop future products, and services;
to manage your account, including to communicate with you regarding your account, if you have a Services account;
to operate and administer and allow you to participate in sweepstakes, contests or other promotions;
to respond to your comments and questions and to provide to you support services;
to send information including technical notices, updates, security alerts, support and administrative messages and legal information and disclosure;
to send you marketing e-mails and other communications about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such email and sms communications at any time by connecting us or logging to your account profile account profile Please note, even if you opt out of receiving marketing communications, we may still send you non-marketing communications, including emails about the status of your Service and our business dealings with you;
to provide you with coaching and support to help you complete your training and achieve goals relevant to our training and programs;
to process payments you make in connection to our Services and collect payments owed to us;
to link or combine user information with other personal data;
recognize you and analyze how you, and other users, navigate our Services;
analyze comments and feedback you have given us including comments, feedback and reviews you have posted on or through our Services;
fulfill orders for products or services placed through our Services.
verify or obtain payments due to us when you purchase a product or service from a third party after clicking on an “affiliate” link in or through our Services or communications we provide you, measure the performance of affiliate links, analyze and develop this part of our business
ask you to take part in or conduct a survey or undertake research about our Service or products and services in development;
administration and protection of our business including troubleshooting, data analysis, testing, system maintenance, user support, reporting and hosting data, administration and IT services, network security, fraud prevention, customer services and business reorganization, including exchanging information with third parties for fraud protection and spam/malware prevention;
serve content and other materials and analyze their performance and effectiveness;
to improve and develop our data analytics, products and services and inform our marketing strategy;
as described in the “Sharing of your personal information” section below.
Sharing of your personal information.
We may share your personal information as follows:
Third Parties Designated by You. We may share your personal information with third parties where you have provided your consent to do so.
Our Third-Party Service Providers. We may share your personal information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email and other communication delivery, auditing and other similar services.
Third Party Advertisers. We may share personal information with advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others.
Corporate Transactions. If we become involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your personal information in connection with such transaction.
How we collect your personal information.
We collect information about you in the following ways:
Information you give to us. This includes:
the personal information you provide when you use, sign up, apply or enroll for our Services, including on our Site or over the phone or, to receive information about our Services;
the personal information that may be contained in any video, comment or other submission you upload or post in connection to your use of the Service;
the personal information you provide us in connection with your use of our Services, including application, registration and enrollment information;
the personal information you provide us in connection with the promotions we offer as part of the Services;
the personal information you provide when you report a problem with our Services or when we provide you with customer support;
the personal information you provide when you make a purchase of our product or services or through our Services, including payment and billing information; and
the personal information you provide when you correspond with us by phone, email or otherwise.
Information We Get from Others. We may also get information about you from other sources, marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from others third parties and information derived from any other product or service we provide.
Information Automatically Collected. We may automatically log information about you and your computer or mobile device when you access our Services. For example, when visiting using our Services, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Services, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Services. We collect this information about you using cookies. Please refer to the sections on cookies and Pixel Tags below.
Do Not Track.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
What is anonymous data?
When we use the term “anonymous data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.
We may create anonymous data from the personal information we receive about you and other individuals whose personal information we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyses usage patterns in order to make improvements to our Services.
Third party sites.
Our Service may contain or offer links to third party websites, features and produce and services. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.
User generated content.
You may share personal information with us when you submit user generated content to or through our Services, including via forums, message boards and blogs on or through our Services, such as account profile. Please note that any information you post or publish on or through Services will become public information and will be available to other users of our Services and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on or through our Service. Such personal information and other information will not be private or confidential once it is published.
If you provide feedback to us, we may use and disclose such feedback on or through our Services, provided we do not associate such feedback with your personal information. If you have provided your consent to do so, we may post your name along with your feedback on or through our Services. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Policy.
We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details below.
We keep your personal information for as long as we need it for the purposes for which it was collected. We may select to retain certain information for longer periods for certain legal, regulatory, contractual or accounting obligations. When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements. We may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely.
Our policy on children.
Our Services are not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details below. We will delete such information from our files as soon as reasonably practicable.
Sensitive personal information.
Questions and Concerns.
Should you wish to raise a concern about our use of your information please contact us at: firstname.lastname@example.org. We will reply to your inquiry as soon as we can and in any event, within forty (45) days. We hope to resolve any concern brought to our attention, however if you feel that your concern has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.